​​​​About Us

Ian Johnstone

Founder of Train The Workplace

- 20 Years in Hospitality & Customer Service


- Author


- Sales & Service Trainer


My name is Ian Johnstone, I have been working in the Hospitality & Customer Services industries for over 2 decades in Australia, United Kingdom and United Arab Emirates.  Over this time I have worked as a Workplace Trainer, and Sales & Service Training Consultant for 4 & 5 star hotels, restaurants, bars and cafes.


I have also worked in learning & development in  a variety of other industries such as leisure and fitness management, Heavy Vehicle Transport,  the UK's National Health Service (NHS) and in IT management. 


Overall I have a pretty diverse experience, working in L&D for a variety of industries.   On this journey I have experienced the good, the bad and the ugly of workplace training.   


And, based on these experiences I have developed a range of training tools and resources that I use when I work with my clients, and I want to be able to share them with you. 

 

When I am not working here I am running my small training consultancy called Profitable Employee.

Connect with me:

Profitable Employee is a an innovative training company that specialises in Creative Sales & Service Solutions that help generate greater revenue and increase customer loyalty. 


www.profitableemployee.com

join our free learning community

>